Broker Check

Privacy Notice


First Financial Investment Advisors, Inc. (FFIA) and First Financial Counselors, Inc. (FFC), independently owned firms, are committed to safeguarding the confidential information of our clients. We hold all personal information provided to our firm in the strictest confidence. These records include all nonpublic personal information about you that is provided to us by you or obtained by us with your authorization in connection with any of the services provided by FFIA and/or FFC.  We do not disclose information to nonaffiliated third parties, except as permitted by law, unless authorized by you verbally, electronically or in writing, and do not anticipate doing so in the future.  If we were to anticipate such a change in firm policy, we would be prohibited under the law from doing so without advising you first.  As you know, we use personal and financial information that you provide to us to assist you in attaining your personal financial goals while guarding against any real or perceived infringements of your rights of privacy.  Our policy with respect to personal information about you is listed below.

  • We limit employee/consultant access to information only to those who have a business or professional reason for knowing, and only to nonaffiliated parties as permitted by law. (For example, federal regulations permit us to share a limited amount of information about you with a brokerage firm in order to execute securities transactions on your behalf, or so that our firm can discuss your financial situation with your accountant, lawyer or taxing authorities.)
  • We maintain a secure office and computer environment to ensure that your information is not placed at unreasonable risk. By providing us with your e-mail address, we will communicate with you via electronic mail and accordingly we cannot guarantee the destination of the information contained in our communication once it leaves our e-mail services.
  • We use reasonable administrative, technical and physical security measures to protect your personal information.
  • The categories of nonpublic personal information that we collect from a client depend upon the scope of the clients’ engagement. It will include information about your personal finances, information about your health to the extent that it is needed for the planning process,information about transactions between you and third parties, and information from consumer reporting agencies.
  • For unaffiliated third parties that require access to your personal information, including financial service companies, consultants, and auditors, we also require strict confidentiality in our agreements with them and expect them to keep this information private. Federal and state regulators also may review and retain records, reports and documents as permitted under law.
  • We do not provide any information to mailing list vendors or solicitors for any purpose.
  • Personally identifiable information about you will be maintained during the time you are a client, and for the time thereafter that such records are required to be maintained by federal and state securities laws, and consistent with the CFP Board Code of Ethics and

Professional Responsibility. After this required period of record retention, all such information will be destroyed.

 CFPs, like all providers of personal financial services, are now required by law to inform their clients of their policies regarding privacy of client information.  CFPs have been and continue to be bound by professional standards of confidentiality that are even more stringent than those required by law.  Therefore, we have always protected your right to privacy.

 Please call if you have any questions, because your privacy, our professional ethics, and the ability to provide you with quality financial and tax services are very important to us.

 Credit Freeze (Security Freeze):   If you do not frequently apply for new credit, consider a security (credit) freeze. It is now FREE for all consumers. You can, and should, place a freeze on each credit reporting agency account. You can locate instructions by searching online .  Please be aware freezing your credit won’t protect you against every identity fraud threat.  A security freeze means that your file cannot be shared with potential creditors. A security freeze can help prevent identity theft.  Most businesses will not open credit accounts without first checking a consumer’s credit history.  If your credit files are frozen, even someone who has your name and Social Security number probably would not be able to obtain credit in your name.   Any consumer, including minors, may place a security freeze on his or her credit report (with each of the 3 Major Credit Reporting Agencies listed below) by requesting one in writing to the credit reporting agency (or online, see below).



Transunion: Click on “Place a Security Freeze link

You may find the following addresses and phone numbers useful:

To report fraudulent use of your credit card contact:

Experian 888-397-3742

Equifax 888-766-0008

TransUnion 800-916-8800

To obtain a copy of your credit report (for a fee*) contact:

Experian 888-397-3742

Equifax 866-493-9788

TransUnion 800-888-4213

*You are entitled to receive one free credit file disclosure every 12 months from EACH of the major nationwide consumer credit reporting companies (Equifax, Experian and TransUnion) by accessing the Central Source “Annual Credit Report Request Service” through its website, by phone 1-877-322-8228 or by mail Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281. The Annual Credit Report Request Service is the ONLY source authorized by the Federal Trade Commission (FTC).

It is entirely your choice whether you order all three credit file disclosures at the same time or order one now and others later. The advantage of ordering all three at the same time is that you can compare them. (However, you will not be eligible for another free credit file disclosure from the Central Source for 12 months.) On the other hand, the advantage of ordering one now and others later (for example, one credit file disclosure every four months) is that you can keep track of any changes or new information that may appear on your credit file disclosure. Remember, you are entitled to receive one free credit file disclosure through the Central Source every 12 months from each of the major nationwide consumer credit reporting companies – Equifax, Experian and TransUnion – so if you order from only one company today you can still order from the other two companies at a later date.

Stopping Unsolicited Mail, Phone Calls and Email:   Federal Trade Commission Website with links to multiple alternatives:

Stopping Unsolicited Mail, Phone Calls and Email: Federal Trade Commission Website with links to multiple alternatives: